Fjord is a service design consultancy. We create useful, effective, and desirable digital services that people love. We work with companies to design breakthrough experiences that make complex systems simple and elegant. Founded in 2001, Fjord employs a diverse group of over 200 design experts in nine global creative hubs including Berlin, Helsinki, Istanbul, London, Madrid, New York, Paris, San Francisco, and Stockholm. Clients include the BBC, Citibank, ESPN, the NFL, Nokia, PayPal, Qualcomm, and Telefónica, among others.
Service design consultancy Fjord today revealed its annual trends predictions, showcasing 10 trends that will shape digital services in 2013. This year’s report forecasts the major shifts that will impact the way we work and live, and offers practical advice to help business leaders interpret the opportunities that lie ahead.
Thu 13 Dec 2012
User experience at the heart of new classified advertising site for premium vehicles launched by The Sunday Times
Thu 15 Nov 2012
New app uses data visualisation to help customers understand their mobile phone usage
Mon 15 Oct 2012
The recent smartphone launches from Nokia and Motorola offer a glimpse into the likely trajectories of these two companies, along with some interesting insight into their wildly divergent views on design.
Tue 11 Sep 2012
Fjord's Abbie Walsh reflects on how today's 'digital natives' still need service design based on authentic experiences.
Wed 25 Jul 2012
Fjord today unveils its work with Monotype, the founders of Brand Perfect - the industry movement dedicated to improving branded experiences in the digital landscape,.
Wed 11 Jul 2012
An interview with Fjord’s Helen Le Voi by Abbie Walsh on the role of modern education in shaping tomorrow’s generation of designers
Mon 25 Jun 2012
Designing for sustainable-minimalism: An interview with Fjord Digital Service Designer Samuel Crosland by Abbie Walsh
Tue 31 Jan 2012
“As designers, we are constantly immersing ourselves in different worlds and professions, and get to learn about the most interesting things." (Us and Them Studios, 2011)
Thu 24 Nov 2011
How can designers rekindle music discovery in the world of digital music?
Fri 14 Oct 2011
Remember the cheque? Although they are still being phased out, the concept of using a chequebook to pay for the weekly shop seems alien in the age of chip-and-pin and NFC (Near Field Communication, like contact less payment cards).
Thu 04 Aug 2011
Data Visualisation is becoming an increasingly important topic, and not just for designers or managers of large data sets.
Mon 11 Jul 2011
More information about about the EU research program we are involved with called Smarcos - namely designing for interconnected, embedded devices, or the Internet of Things.
Mon 11 Jul 2011
Fjord’s Digital Nomads report highlights ‘new mobility’
Wed 16 Mar 2011
digital service design mobile web mobility fluid experience cross platform social media consultancy innovation media banking telcos technology ubicomp healthcare smart